Very easy to use, attractive templates which you are able to change the images etc, customer service has no phone, they use email, I needed to receive a refund as I did not initially apply my edu discount. They responded within 24 hours and was very informative, they responded immediately after each email and was able to help me resolve my issue, my refund has been issued back to my account as promised. The only improvement I would advise is maybe update the fonts available and maybe provide some sort of support phone line or live mentors. Otherwise I would definitely recommend square space.