statista

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Company that tricks customers

I had an unfortunate experience with this company. I inadvertently purchased a subscription, promptly cancelling upon realising the amount charged without utilising any of their services. I did not access any statistics during this period. Despite this, my request for a refund was declined. Initially, they claimed I had accessed their services, which is untrue. When I contested this, they maintained their refusal without further explanation. This raises concerns about the integrity of their statistics, given the encountered unethical conduct. A company's culture often reflects in its practices. Regrettably, this experience has eroded my trust in their services. Will never engage with them in the future.

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Date of experience: Aug 21, 2023