Refused to refund a game that had bugs - hadn’t actually played more than 20 minutes.Having a rule where if you download something there’s no refund shouldn’t be a thing in 2023 - should allow a refund if you haven’t used the software more than a few hours.Basically said they wouldn’t refund me- when I pushed back they wanted me to reformat my entire console (even though everything else worked) and create a private YouTube channel to share video of the bugs along with another 20+ hoops and stepsTerrible customer experience - makes me want to sell this thing Wish I could rate them with 0 stars
