Wow! Why does 1 star not surprise me! This is the worst company ever! What is more mind blowing to me is that people still purchase their junk. To have NO SUPPORT for your customers is a deal breaker for me. I try and try and it keeps taking through the same exact circle on-line and on the phone it literally hangs up on me. Not one option to speak to a live person. My older son will be devastated but I will NEVER spend another penny with this company again unless somehow this is fixed. Xbox has a phone you can call and a live person answers the phone and helps you with your problem. My younger son uses xbox and soon so will my oldest. Do better playstation!!!!
