I ordered a set of two chairs. They were delivered without any legs or hardware. I used the online chat and it was probably the worst online chat experience i've had because it was so slow and it seemed like the reps just did not care at all. I've also never had an online chat experience end so abruptly. The customer service rep ended up saying someone from Target would reach out to me to discuss the return of my items and ended the chat. So having no idea how that would work I just called Target's customer service phone number. A girl told me that UPS would pick up the chairs the next day. Well that was obviously untrue because Target sent me an email the following day saying UPS would come in 3 days to pick up my chairs. Then UPS comes and leaves me a return label despite the fact that the box of chairs was sitting right on my doorstep. I won't be purchasing any more furniture from Target and I plan to avoid online shopping there altogether. Obviously no one who works there knows what they're doing.
