We left Optus store in Marion SA as service was non existent!! Walked into Telstra store serves was amazing wanting to buy a new IPhone . Nick with hair as there is also a Nick without ! Nick was amazing service impeccable and we finished up buying Two phone and Nick transferred all the information from old phone to new . We are with Optus at the moment as a provider but about to switch to Telstra . Thank you so much help for helping two elderly people with their new phones . Very much appreciated n