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1.3
1.3 from 574 Reviews and Ratings
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The worlds most incompetent service!

Disgusting service. The inconvenience they cause hard working people EVERY SINGLE DAY is beyond a joke. The trains are always either late, cancelled, have “signal failures”. The companies are fined for trains being late so rather than get the next available train to stop for the 1,000 passengers now standing there dying to get home to their families out of the cold, they tell the empty train to drive straight past them so they’re not fined. You guys are an embarrassment. Keep going on strike, I LOVE days when I don’t have to pay a ridiculous amount of £££ to be 3hrs late getting home because of your insane level of incompetence!

1
Date of experience: Jan 23, 2023