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Nightmare to cancel

I have to agree with other reviewers - it is a ridiculous hassle to cancel your subscription, and they refuse to accept your written notification of intent to cancel. They make you waste time calling them. No other company I use makes it this awkward to cancel a service, or refuses to accept your written cancellation request. Definitely not a recipe for a returning or loyal customer, so my advice is don't bother at all.

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Date of experience: Dec 11, 2020