The worst customer services I have ever come across if I could give it a 0 or -10 I would - I her never ever dealt with anything this bad it’s worse than asos or any other platform I literally have one word and every should shut down tik tok - trump should have banned it they don’t care about customers who shop online they’re have no empathy to any issues you face even when you show the black and white proof. I recently purchased from one of their stores who didn’t send me my items I wrote to the seller the seller ignored me I sent to Tik Tok all the proof only for them to turn around and say send back the items for a refund - now someone tell me how can I send back something I have never received ??? When I asked to make as complaint they told me they can’t do that when I asked why they told me they don’t have the tools for complaints !