Thats a shame (the bad reviews) They don't deserve it at all. I can't fault them from beginning to end. They sent a postage kit, confirmed they'd received the watch. Changed the battery (advised if it needed a service (which it didn't) the cost was £54. All the local jewelers didn't have the correct tools, 1 (mainly a cobblers), said they needed 30 mins but they wanted £97. The whole thing was done in a week (and they pressure tested it) so I'm a happy man, will use them again when the time comes
