South Austin Toyota is ghosting me. They took my money and said parts would be in on 2/28. My son was told on 2/26 that the parts would not be to Houston until 3/15... so we just wanted to cancel and get it done elsewhere but they won't return my call. 1) called and spoke with Johanna on 2/26 at 11:17am. Asked her to have service tech or service manager call me. 2) called and spoke with Dawn at 1:11 pm Asked her to have service tech or service manager call me. 3) called sales floor and asked them for help... they transferred me to a voice-mail where I left a message with a service manager on 2/27 at 12:23.Today is 3/1/24. Have not gotten a call back yet? Don't go to Toyota to get your car worked on. They don't have basic, elementary, 101 communication skills. F
