I bought a $369 dog play yard to keep my puppy safe. Immediately, she could open the door. I originally gave the product a 3 star rating and a ok write up, then I changed it to a 1 star. We had to modify the play yard to make it safe for my puppy and get the door to stay closed when I need it closed. It is not safe for an unsupervised puppy to just wonder through the house when no one is home. If someone uses it outside their fur baby can get out and run away. Next, the plastic broke off the top, the sharp edge of broken plastic could hurt or choke my puppy or other dogs. I realize you don’t like a review to be changed from a 3 star to a 1 star review, with an honest review to protect other dogs. I called customer solutions. The lady was super nice and tried to do what she could to help. She emailed someone and she said she will get back with me a several days. There still is a reasonable waiting period so far, but if things change I will update the review.
