OK so we've had a few 1 star reviews which is fair enough on our new business. However, most are from people who haven't booked, although clearly advertised on our social media and website we strongly advise to book a table to avoid disappointment. Now how is it fair to leave a 1 star review because the restaurant was too busy to accept you? I have reported this to trip advisor but apparently it meets their guidelines. This seems really unfair.
