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I want to leave my review about the hotel Riu Dunamar ( Playa Mujeres) Mexico Cancun. I can say that a good hotel, but the staff working in the dining room i did not like, if you do not give money, you gonna get poor service, and it really upset me. And the worst thing about my vacation: my PCR test was positive, and I had to sit in the room for 10 days. During these 10 days I did 4 tests that showed a positive result although there were no symptoms. The hotel room is not bad except for the smell of bloom and humidity in the room. The big downside was that no one ever came to pick up the garbage. And of course food: every time food was brought, it was cold. Instead of getting breakfast at 9 am, I got it at 11am or 12 pm o'clock and supper at 10-11pm. And several times in the morning they brought food and everything when I had to call the reception and ask them to bring something to eat because I was hungry.They brought chicken nuggets at 11 pm, it was my last night at the hotel.

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Date of experience: Jan 21, 2022