Been an occasional subscriber for 2 years.I subscible exclusively to record and watch college and pro football games, as I work weekends and can't watch live.Last year, the first three New England Patriots games didn't record, so I missed them, I had it set up correctly, but was told some 'network restrictions prevented the games from being recorded. I known this was a lie,I cancelled. This year the 'key plays' function no longer works and they force 'multiview' on users whether they want it or not.I'm not paying $100 a month to watch the game on a tiny little box on the screen covered by stats.I sent video clips clearly showing the problems and their reply was 'It's working'.I cancelled.In both cases, technical support would lie, make stuff up, or ignore the actual questions of support emails, just so they wouldn't have to do any work.Believe all the bad reviews, the service is unreliable and the customer/technical support is as bad as people say.
