I was in a pickle when I accidentally charged my debit card for a years subscription. Especially during the cold months where money can be tight. I immediately reached out after I had realized what had happened. Becky took care of me and I must say I have never been more impressed. I am now on a monthly subscription that fits my budget. My wife is happy that we were able to restructure the subscription effortlessly. We couldn't be happier with typeform. This is a fantastic service, great form and AMAZING STAFF! 5 star review for a 5 star family. Well done TF! I trust you! :)