Deserve no stars. I was in my ride today for less than 3 minutes before the car broke down.2 of those minutes were at traffic lights.We got maybe 50 yards before the car died.I asked the driver if I would be charged if I cancelled the ride, he said yes and said he would cancel from his side and I wouldn't be charged. Tell me why I was charged £8 for the "journey"???Arguing back and forth all day for them to say I'm not entitled to a refund, asking me to describe what was wrong with the car....what part of the car had an issue....am I a mechanic?? I despise this company, deleted my account and will never use again. Fu.
