Ordered food via McDonald’s app for delivery via Uber, £32 worth of food and missed off x3 burgers!!! Chips stone cold too! McDonald’s don’t answer their phone, Uber gave a measly £7 refund with zero interest in rectifying the situation - amount does not cover the food or redelivery and just provide a copy and paste response of their so called “policy” and could not provide a reference to such “policy”. Bounced from agent to agent before shutting down the chat! For such a large organisation they should be doing better in ensuring their customers are looked after if they choose to do delivery partnerships. Fraudulent behaviour, totally unacceptable!
