ubereats

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Less than one actually!

Less than one actually!! But this is for the customer service team rather than the uber eats driver. I ordered a McDonalds as a treat for the kids and it arrived minus one main item. Cost for the McChicken Sandwich Meal was £7.19 but the main item was missing (the McChicken Sandwich) so they refunded £2.16. So, i now need to drive to McDonalds to get the replacement item which will cost me in terms of my time, fuel etc and pay £4.99 for the item!! Honestly, it's unbelievable how very unhelpful they were in resolving this.

1
Date of experience: Jun 11, 2025