ubisoft

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Ubisoft Will Steal From You

I previously cancelled my subscription and they charged me anyway. I contacted them BEFORE business hours the same morning the pending charge appeared in my account, and they are downright refusing to give me a refund. I've dealt with 3 different reps and they only gave me copy/pasted "Sorry I'm not going to help you" messages. They really are out here earning they wildly negative global reputation.That $14.99 subscription seems like a good deal until they go full lying scumbag to keep charging you forevermore.Update: Despite pleading my case with 3 different reps, saying I need a refund and this account should be long cancelled, they also elected to refuse to cancel my membership. I have no idea why. Are they throwing in my face that they're just going to charge me again next month? This is bananas. I'm going to dispute the charge through my bank when it's no longer pending. (Yes all this has happened while the transaction hasn't even gone through yet)

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Date of experience: Feb 04, 2025