If only I could give them zero stars. I honestly would have. I WISH I could give them zero stars because this is a company that I bought a game from (assassins creed odyssey) and literally could not play the game because I would get the message "authentication error" "please contact customer support" simply because I had refunded the game due to tight money at the time, but later changed my mind and decided to repurchase it while it was on sale and because of this the system basically thought I didnt have a real legit copy of the game so I had to send ubisoft customer support multiple screen shots for AN ENTIRE MONTH (that is how slow they are at fixing issues btw) and STILL I am STILL in the process of getting the issue fixed as I am writing this right now.. Ubelievable. No one should have to wait months to play a game they already payed for. The funny thing is that I explained the whole situation within the first screen shots and their support is literally SO BAD at reading that I have now had to send the same images to MULTIPLE support agents in order to get someone who will actually help me, most of them just give their problems to the next support agent without actually resolving anything.. BY FAR THE WORST CUSTOMER SUPPORT OF ANY GAME COMPANY, PLEASE BE VERY CAREFUL WHEN BUYING PRODUCTS WITH THIS COMPANY ESPECIALLY IF YOU PLAN ON REFUNDING THAT PRODUCT GOD FORBID youll probably end up waiting months to get it fixed... Good luck if you buy a game from these guys, never getting another game from them again.
