I have held a ROTH IRA with UBS for 18+…I have held a ROTH IRA with UBS for 18+ years. It was set up as a long term, set it and forget it ROTH IRA. Non-Managed, No Trades, No Maintenance. Set up with paperless statements, (No Cost to UBS). I received a email from UBS in regards to a, "Your most recent confirmation is available". I clicked on the link and found that there was a 195.00 trade confirmation. At first I thought it was a dividend payment, but it had a - minus sign, so I called. I found out that for 18 years they where taking out a maintenance fee, and annual fee to the tune of 195.00 a year. I new that this was not common because I have no Maintenance fee on other stock accounts, and there was no maintenance happening on the account. NO Trades, NO consulting, NO management. NO statements. UBS STOLE $3510.00 from me over the course of 18 years. This was a fund it, and forget it, ROTH IRA, to help me retire, and the SOLE $3510 from me. Rico Otway, One of the thief managers at UBS, said he could only refund one year, after the other associate told me they could refund 2 or so years. Either way, when people pay for things, they get something, or a service in return. UBS did nothing for this money and it is not common or an industry standard. Quite the contrary in fact. They also will get your reviews taken down.
