I recently made a large purchase and when I went to pay for it I had a difficult time trying to check out,very frustrating. Then I was suppose to receive a a bathrobe with it as a special gift but did I did not,when I called regarding it I was told I hadn't made my order correctly and that I wasn't entitled to it. The agent involved acted very cold and uncaring and said there was nothing she could do about basically I was sol. I won't be shopping there ever again,my money will go where it's appreciated and I'm appreciated. App has been deleted there are other and better places to shop.