ulta

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Not compensated to my desire for ruined products

I placed an order of a certain $ amount to receive a bag full of free samples. There was a Ulta brand body wash inside of the sample bag that wasn’t closed completely and ruined the entire bag of samples. I was offered a gift card instead of another sample bag. Super disappointed. I know some things may time out due to availability or special offers but I was super excited to receive these samples and they’re ruined.

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Date of experience: Oct 24, 2022