Their gift card expiry policy should be illegal.I received a gift card for £100 just over a year ago. It was an e-gift card so it came to me via email. In the email there is no mention of expiry date.However, upon trying to use the gift card now, it seems to be expired. Only then, upon digging, you can find the small print terms and conditions which say that a gift card expires after 1 year and that no refund is possible!I'm not sure how this is considered to be acceptable. 1 year is a very short period of time. I have only ever seen gift cards from other reputable brands with 3 years expiry windows. Furthermore, given that it's such a short period of time, they should warn you very clearly of this somewhere in the email with the gift card. Lastly - why do they have the right to delete the gift card and keep all the money after having rendered no service?I haven't looked into the law surrounding this so it may not be fraudulent in practice but it's certainly fraudulent in spirit.
