I would like to give them zero star if possible. I placed an order and shipments never come. And I called FedEx about my packages and FedEx said there was nothing they could do, they recommended me to call Uniqlo, which I did. And after investigation, Uniqlo said they would not refund me because my order status said "delivered". Delivered to where? ?? Where are my packages??? I have no packages and yet they hold my money. I would recommend anybody who wants to shop Uniqlo, think twice, even third... I personally will never shop Uniqlo. I ever recommended Uniqlo to my friends and now I regretted I did that. And I have called all friends informing them what happened to me.