Firstly you don’t receive an email when your package is delivered, you have to watch the tracking app. I returned my goods the day after receiving them as they were too big and have now waited over 15 days to obtain a refund, all the app currently says is “in transit”. The value of goods is nearly £200. Shocking experience, I have never delt with a retailer so slow, even during the pandemic. I shall not be shopping at uniglo again.
