The Czech representation of UPS in Tuchomerice is nothing but incompetent. My shipment was delayed by one week due to their inability to process formalities and customs clearance, and their level of communication was beyond reasonable. As a result, I got my package with a delay caused by them, and instead of having the package as a birthday gift, I paid extra for delivery, despite the shipping already being way overpriced. I will never purchase from anyone who has UPS contracted as their logistics partner.