This is the probably the worst game platform to deal with their customer support is absolutely utter crap, I wanted them to remove the authenticator app from my account because I can't access the authentication app instead everytime I try to do that I would get this stupid message that I have tried to remove the app for multiple time even though I never tried it to in the first place when you try to contact their customer support they would flood your personal email with irrelevant junk asking for bogus and nonsense info to proof that you're the owner of the account making impossible for you to able to access the account, I won't receive any sms code either nothing is functional on their app I bet their team is nothing but 2 yr old toddlers who work there.