Could not access funds sent to me. I could transfer the money into my bank account. Spoke with 3 different “team members”. None of them knew what the previous team manner has advised and I ended up doing the same process 3 times with no results. Sent them ID, email addresses, phone numbers - they could not/would not verify my account so over $250 is in cyber space somewhere. Customer service is deplorable. I will delete my Venmo app as soon as I get my $$$.