victoriassecret

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Why would a return not be processed?

I started my return on 3/7/25, I used the Winona, MN posted off and have a was given a tracking number, April, May I have been called and my account shows past due and I have been charged late fees and service fees and the credit card company server as has been calling me to pay this account. I have called customer service 5 times as well as Community Bank to explain this problem and I also have left them with the tracking number, showing that my return made it to Brooklyn Park, IL and once I have that tracking #, this still should not be a thing. One call the NON English gal gave me a credit, I said Please just process the return and I do not need or want a return, well nothing was DONE! I kept getting calls and late fees and the credit card company calling me. Well I finally just paid the card off and I will close my card once the payment does post and will no longer be a VS card holder, there is NO reason a customer should have go to through all this to prove that the return was made and it's not my fault the company could not process my return. I see that VS has a 1.3 star rating and it all makes sense, also how many stores have closed just in Wisconsin. Disappointed to say the least! Maybe you need to simmer down on the prices of your products and focus a little more on bet

1
Date of experience: Mar 10, 2025