I purchase from here a lot, however purchased a bra for my daughter from the Liverpool store in April only worn 4 times and washed by hand sadly the diamanté straps peeled, I contacted customer service who asked me to return in store which is over 1hr and 15 minutes away by train the customer service team gave me a refund via phone although disappointed with the product my experience made up with it via the customer services provided thank you 🙏
