If I could put less than one star I would. This company is the most disorganized and misleading company I have ever used in my 20 years plus of traveling with my family. I was left stranded in the middle of the night in a foreign country with my young children because they collected my money but did not properly book my reservation. They gave me the run around, put me on hold for hours, kept disconnecting and did not refund my money or find me another place to stay. A class action suit should be filed against this company. Their practices are fraudulent. They put my family in danger stranded at night in another country. I had to find a hotel in my own and pay double the price. Words can’t express how disappointed I am. They also tried to blame it on an affiliate company when chase bank confirmed the VRBO cashed the payment.
