House on the lake we rented last week was outstanding, very clean and organized, and exactly as shown in the pix. The nightly rate was fair, but the amount we had to pay for fees was almost half of the total rate, including the service fee that VRBO charged. The cleaning fee was definitely too high. Damage protection was mandatory, and we feel that it should be an optional charge, or at least refunded considering we did no damage. And, the fees were also charged state tax...that is just not right! I should have been diligent before making the reservations almost a year ago, at which time I would have NOT made them. No longer will be going through VRBO due to the exorbitant fees!