wayfair

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Wayfair/Wayloss shop another site for dependable delivery

Wayfair large parcel delivery is terrible! Ordered a sectional and it sat in a local warehouse with zero follow-up from Wayfair, or as I now renamed Wayloss. Sectional road around on a delivery truck all day on December 22 (promised delivery date from Wayloss) and returned to warehouse. Called Wayloss delivery service department and when I questioned why it was not delivered or could not be delivered the next day, the delivery person said, "because it will be delivered on December 27." Great...and I will have family over on Christmas and they can sit on their Christmas packages! For large furniture/parcel purchases = shop another site! NOT WAYFAIR/WAYLOSS!!!

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Date of experience: Dec 22, 2023