I wish i could out no stars i have been recently got an new phone cause my last one broke when i went to sign into the outllok app or xbox app it has old verifiction methods thatbi changed years ago an email i havent used in 4 years and a phone number again 4 years old which i updayed when ibrecived a new one cuss lets face it microsoft is very poor at secuity and updaying ut info so now im locked out of my accounts all togethder call supourt and they tell me o well ur problem we cant do nothing for u i ask how is that possiable u put outba servicd and refuse to help or anything ive been buying digitsl games for the past 7 years i have 150 digital games most were preorders what am supose to do he laughed said that sucks but his hands r tied and it would be best if i made a new account so is that how phill spencer runs his ship screw the customers cuse lets face it no on is resposibale at xbox and the worse part is i know my passwords all this trouble casue i was using a new phone and it so bad ive been logged out on my xbox so now i have no way of getting agold of then anymore now like inwas set up to have to make a new acount so phill spencer can steal out money like that lock our accounts when itbwas there faulty system that didnt update like it should or keep changes im pissed there no acountablity for these big gonglonert type that can just sit behind the big bad web and put u thru hrs of automated bs just so ur more agrivated than when u started i want to know what legal action can i twke againt phill spencer for selling faulty and poor service then laugh at us when we catch ur sytem messing up whos responsible. There shouldbalways be a means of contact but since incant sign in guess what ur right there help menu will not help if ubcant sign in what a shocker another way to screw us over and say we cant help uncant sign in these ppl r a ducking joke wow cant truly express ur self i just had to spend 20 min makeing my review sound nice wow they can do that but not help there customers Phill spencer and xbox are the worse thing to happen to video games popr poor 😢
