Bought FM24 on the xbox site for my husband. It goes into the game pass collection the day it's released (I had no idea it was going to). Cost me over £40, requested a refund and they refused as they claimed I had 'reached my refund limit' (1 I haven't claimed a refund for anything 2 how the hell can a shop set a limit on refunds?!) I'm absolutely astounded. No way on earth I'm spending another penny on that heap of junk.