bad yet good had bad times with xbox support i'd give a 2 star most the time i love my xbox and love the console its my life at times helps me relax once they did double charge me for a game I got off their store one time they refused me a refund i had to call my bank to contacted xbox to get the refund and they refused the first 4 times but they did once a manager from my banks call center called and told xbox to release the funds back to my bank account they did in the end. xbox live loves to go down for 1 to 2 weeks every year for a paid service downside but upside the community is amazing met so many people and the deals are very sweet
