Yelp metaphorically rapes the businesses it lists on its site. They push a free ad for 30 days. When I went to cancel the ad because it brought zero business to our store, Yelp locked me out of my account - nearly two weeks later, we still have no access and no one has responded to my requests for access to my account. After several phone calls, live chats, and emails, we were able to cancel the ads, but they refused to refund any charges despite having a paper trail showing that we made every effort possible to timely cancel the ad (they didn't even bother to ask for proof). They offered zero explanation excepting that they'd carefully thought through their policies.
