1 Star is being generous. Customer service is poor, and their staff forces you to play by their rules when you try to remove your account. You can’t even change the details on your page so it doesn’t affect your SEO/Algorithm when a random person leaves one bad review on an inactive page! 2022 Google REVIEWS are much more important. I don’t see YELP being relevant in the next 5 years. BUSINESS OWNERS, PLEASE LOOK AWAY, or they’ll be a thorn in your axx and a nightmare you can’t wake up from. Very disappointed in the way I’ve been treated and hopefully this message saves the next business owner from going through this😢.