I placed an order with Zara, but I never received it. The courier claimed they were returning the package to the sender without even attempting delivery. When I tried to reach out to Zara for clarification, I found it impossible to speak to a real person. The only response I got was to “be patient” because the return process would take time. This experience with Zara’s customer service has been terrible—I still don’t have my order or my money back!