zara

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If I could I would give 0 points

If I could I would give 0 points. The worst service I have ever seen.They send me half the product and tell me that I have to return the already received part to the store. which I do.. After that, I receive the other half, but I have already returned the first. To which I received an answer at first that they didn't know anything about my first complaint, but then just say sorry, return the second part and we'll refund you. Do you really think I have nothing to do but run around YOUR stores?And YOUR employees are idi*ts who do not know what they are talking about and what the warehouse actually does

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Date of experience: Oct 24, 2024