Know someone that purchased about 4 dresses from online for a wedding. Only one fit that she liked so she went to return the others. They give you 30 days to return and the date starts clicking the date you place the order. WHAT? Even Dillards starts the clock when you get the order not the date you ordered it! Nordstrom gives you 40 days. Friend went to return the dresses and they would not let her for dresses ordered August 14th. As this writing Zara has over 15000 reviews and they are rated bad and for good reason.