I ordered two dresses online from Zara in two different sizes. However, both dresses did not match my body type. I returned them by mail and paid $5 for return shipping. After 20 days, I did not receive my refund. When I called customer service, they said they would only refund me for one dress because the other was in bad condition. This is not possible as I returned both dresses in the same condition they arrived in, with the tags attached. I advise against doing business with Zara online, as they cheating their customers.
