On August 28 2024 at about 7pm I went looking for 3 pairs of earrings of the same kind for bridesmaids. I went to Square One Zara. I found 2 pairs and I inquired about another pair from a woman who was wearing a white outfit. She was polite and assigned another person to help me. This person was wearing dark blue pants and a dark blue blazer. She immediately said we don't have any more of that. Another associate heard the conversation and she said that you can look in the fitting rooms and at the back. She went around for 2 mins and said they don't have it. I looked around and found it hung on a different peg. I asked for her name as I wanted to complain but she said that they are not allowed to disclose their names. She just wanted get rid of me. She projects a bad image for Zara.
