zara

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Bad quality control

I recommend only buying Zara clothes in store, or second hand. Have ordered two items online. One order was an expensive velvet dress that was sewn with what looked like two different cup and shoulder strap sizes, and twisted around the torso like a wrap dress when it was supposed to be a straight, plain 90s midi-dress. From the way it fit, you could tell it was unwearable and not meant to leave the manufacturer. The other item was an expensive romper in good condition, but arrived without a belt it was supposed to come with. Not sure why this brand is so expensive when the quality control of their clothing is this terrible. Won’t be buying any of their clothes online again.

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Date of experience: Dec 29, 2023