This is a dishonest company that deserves 0 stars.Like many others, I fell into a free subscription trial trap. What they don't tell you is:• they won't tell you when the subscription is up, nor do they tell you automatic continuation will happen, and, if you choose "Rechnung" (Bill) when signing up, the ridiculous fees add up. Their fees per week vary wildly, some offer a free trial, others offer $1 per week for 4 weeks, then €5.60 or another fee, per week, then somehow, even though it's only 3 months, I got a bill for over €250!• when you continue, unwittingly, to subscribe, you keep getting charged for it• the subscription is too easy to sign up for, but very hard to cancel! Signing up does not require anything other than your name, an email address, physical address and doesn't even require you to click on a link to confirm your subscription! Therefore it is super easy to sign anyone up without them knowing or permission, and ultimately they may be required to pay! I just successfully signed up 2 Der Zeit staff to their own free trial for 4 weeks, one with their own email address and the other with a disposable email address and it didn't require confirmation. This probably goes against German GDPR rules!• I was charged over €250 for a crappy online newsletter for less than 3 months - the most expensive newspaper ever or what! When I complained, they instantly reduced the fee to about €150 and offered me to pay in installments. No thanks, I refuse to pay a cent.• got another letter demanding payment PLUS extra to cover their debt collection efforts.• If you want to raise a dispute, check their Impressum, they say they are not obligated to participate in dispute resolution so they have covered all their asses: they will trick you to get in then deny all responsibility afterwards:(Translated to English:)"According to § 36 VSBG we would like to point out that we are not obliged to participate in a dispute settlement procedure before a consumer arbitration board and do not participate in a dispute settlement procedure before a consumer arbitration board."STAY AWAY FROM THIS COMPANY! If you already are a victim, we should band together and refuse to pay them! Sign up their own staff and see how they like it when they notice the misleading ease of signing up but difficulty in cancelling!
