The meeting service is general quite good. The interface is simple enough. The issue with their service relates specifically to their Zoom Phone. To be honest, it really doesn't work reliably. We have consent problems with Android, iOS and Windows where calls do not ring and they fail to answer. I'm providing a rather harsh review because Zoom doesn't seem to care much at all. Even if you get to a live support agent, which is a trick or itself. All they do is "review internal logs" them claim there is no issue. I'm reporting this today, since I have missed 4 business calls within an hour. The problem has been persistent and the typical exist was COVID and high demand. It's 2023. Figure it out, and stop selling it until you do!
