I purchased a pro account, and tried to call them for tech support but was informed my account was not qualified for that, then I turned to live chat, but the live chat is extremely buggy, it kept sending duplicate messages (each message at least 8 times), it messed up the order of chat messages, and the chat keeps going back to the top, then slowly scrolling to the bottom, during this I have no control over the scrolling function. The support was patient but wasn't helpful. Plus the buggy live chat, it just annoyed me so much.
