Zoom

1.6
1.6 from 754 Reviews and Ratings
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How is this company so big when it's so bad?

For anyone who's used a Chromebook—even a $1,000 flagship Chromebook—in the past few years and has had to use Zoom, the experience has been downright miserable!With the app used before July 2021, audio would drop out on my end or the other end for 15-second stretches, with the notification coming up that my internet connection—capable of streaming 4K Google Stadia video games—was unstable.The new app, which came out in July 2021, rejected my meeting ID. This was for a very important call. I turned to the dial-in version by phone, and it asked me to enter the meeting ID, but the digits section on my phone was grayed out. I scrambled and clicked on the Zoom invitation in my Google Calendar, and it installed an old Chrome extension and then launched the old Zoom app, which I thought was deprecated. Immediately, the person on the other end complained of audio dropping out. This very important call had to be canceled. I had an opportunity slip through my fingers because the damn Zoom team can't get its act together and put out a decent product.Whenever people want to use Zoom, I cringe.Please, let's use anything but Zoom.I want this company to go out of focus and just slip off the map.Take your miserable broken apps with you!

1
Date of experience: Jul 08, 2021